Alano3 Terms and Conditions – Platform Usage Rules

By creating an account, making a deposit, or using any service provided by alano3 on alano3.best, you confirm that you have read, understood, and agree to all Terms and Conditions described herein, as well as our Privacy Policy and the specific rules of each promotion.

If you do not agree with any part of these terms, you must not use the alano3. Continued use of the services following any updates to this document constitutes automatic acceptance of the new terms.

The alano3 reserves the right to update these terms periodically. When that happens, the new version will be published on this page with the updated date indicated at the top. For material changes, active users will also be notified via their registered email.

To create an account on alano3, you must meet all of the following criteria:

• Be at least 18 years of age on the date of registration;
• Be a resident of Brazil with a valid CPF;
• Not be enrolled in any betting self-exclusion program;
• Provide accurate and complete information at the time of registration;
• Must not have had a previous account closed by alano3 for a terms violation.

Each individual may hold one account only on alano3. Registering multiple accounts using the same CPF, IP address, or device constitutes a violation of these terms and may result in all associated accounts being blocked and balances withheld pending investigation.

By registering, you confirm that the information you provide is accurate and complete. The alano3 may request identity verification at any time — especially before processing withdrawals — including a photo ID (RG or CNH), CPF, and recent proof of address.

You are responsible for keeping your login credentials — email and password — confidential and for all activity carried out on your account. The alano3 strongly recommends using unique, complex passwords for your account on the platform.

If you suspect unauthorized access, a compromised password, or any unusual activity on your account, contact alano3 support immediately alano3 via live chat or by emailing contato@alano3.best. We will respond as a matter of urgency to protect your balance.

• Do not share your credentials with anyone;
• Do not access your account on public devices or open Wi-Fi networks without a VPN;
• Enable two-factor authentication whenever it is available;
• Keep your registered email accessible — it is alano3's primary channel for communicating with you.

The alano3 will never ask for your password via email, chat, or any other channel. If you receive such a request, disregard it and notify our support team immediately.

The alano3 accepts the following deposit methods, all in BRL (R$):

• Pix — instant processing, available 24 hours;
• Bank slip (Boleto bancário) — credited within 1 to 2 business days after payment;
• Credit or debit card — processed immediately;
• PicPay — processed immediately;
• Mercado Pago — processed immediately.

The minimum deposit is R$ 10.00. There is no defined maximum deposit, but alano3 reserves the right to request additional documentation for large deposits, in compliance with Brazilian anti-money laundering regulations.

All deposits must be made using payment methods registered in the account holder's name. Third-party deposits are not accepted. The alano3 does not accept deposits made by individuals under 18 on behalf of account holders.

If a technical failure occurs during a deposit, please contact alano3 including proof of the transaction. We will investigate and credit the amount within 48 business hours of confirmation.

The alano3 processes withdrawals via Pix as the primary method, with funds credited to the player's account within minutes of approval. The minimum withdrawal amount is R$ 20.00.

Before processing the first withdrawal, the alano3 performs standard identity verification (KYC — Know Your Customer). You will need to submit:

• Photo ID (RG or CNH) — front and back;
• CPF;
• Proof of address issued within the last 90 days;
• Selfie holding the document, when requested.

Withdrawals are only processed to the same Pix key registered under the account holder's name. We do not process withdrawals to third-party accounts. alano3 reserves the right to request additional documentation for withdrawals above certain amounts, in accordance with Banco Central do Brasil regulations.

Withdrawals may be held for investigation in cases of suspected fraud, breach of these terms, or upon request by competent authorities. In such cases, the alano3 will notify the user and act within the applicable legal timeframes.

The alano3 offers a range of promotions, including a welcome bonus, weekly free spins, cashback, Friday reload, and tournaments. Each promotion has its own specific terms, available in the promotions section of your account.

General conditions applicable to all promotions at alano3:

• Promotions are available to players aged 18 and over only;
• Only one account per person may participate in each promotion;
• The welcome bonus is valid for the first deposit only;
• Bonus balances cannot be withdrawn before the required rollover has been completed;
• The welcome bonus rollover is 5x the bonus amount received;
• The standard rollover completion period is 30 calendar days from the date of credit;
• Expired bonuses with unfulfilled rollover requirements are automatically cancelled;
• Promotions are generally non-stackable — please check the specific terms of each offer;
• Alano3 reserves the right to cancel bonuses in cases of suspected abuse.

Live table games (roulette, blackjack, baccarat) may contribute a lower percentage toward the rollover compared to slots and crash games. The exact contribution percentages for each category are available in the terms of each promotion within your account dashboard on alano3.

The alano3 offers Sports Betting on football (Brasileirão Série A, Copa do Brasil, Libertadores, Sul-Americana, state leagues, and international competitions), e-sports (CS2, League of Legends, Valorant, Rainbow Six), basketball via NBB, MMA and UFC, volleyball via Superliga, and more.

General Sports Betting rules on alano3:

• Bets are accepted up until the start of the event or as indicated in the live betting markets;
• Bets placed on events that have already started without prior notice from alano3 may be voided;
• If an event is suspended or cancelled, single bets are refunded; in accumulator bets, the cancelled selection is settled at odds of 1.00;
• Alano3 reserves the right to limit or refuse bets from players with a history of unusual betting activity;
• Obvious odds errors (typographical or systematic) may be corrected and any related bets voided;
• Results are determined based on official sources from each competition.

The alano3 operates live (in-play) betting on a selection of events. During live events, odds update in real time and may be temporarily suspended at critical moments, such as corners, penalties, or VAR reviews in football.

The alano3 offers more than 5,000 casino games from licensed and audited providers, including Evolution Gaming, Pragmatic Play, Playtech, NetEnt, and Ezugi. The library includes slots, crash games like Aviator, live table games with real dealers, and game shows.

• All slots games use a Random Number Generator (RNG) certified by independent laboratories;
• Live casino game outcomes are determined by real physical elements, broadcast via live stream;
• The return-to-player (RTP) percentage for each game is available in the game details within the platform;
• If a technical failure during a round produces an invalid result, the round will be voided and the wagered amount refunded;
• Alano3 is not liable for losses resulting from connectivity issues on the player's end during a game session.

The live casino at alano3 has live tables open 24 hours a day with real dealers streaming in high definition. Minimum and maximum bets vary by table and are always displayed before you join. VIP tables offer special conditions available in your account dashboard.

The following actions are strictly prohibited on the alano3 and may result in immediate account closure, balance cancellation, and reporting to the relevant authorities:

• Use of automated software, bots, or automated betting systems;
• Match-fixing or agreements with participants in any competition;
• Money laundering or use of the platform for unlawful purposes;
• Systematic bonus arbitrage aimed at securing guaranteed profit regardless of outcome;
• Providing false information during registration or the verification process;
• Creating multiple accounts to circumvent promotions or limits;
• Attempting to hack, interfere with, or disrupt the functioning of the platform;
• Accessing or using the platform in jurisdictions where online betting is prohibited by law;
• Any form of collusion between players to manipulate Live Casino game outcomes.

You can close your account on alano3 at any time by contacting support via live chat or email. Closure requests are processed within 5 business days. Any available real-money balance will be returned via Pix after identity verification.

The alano3 may also close or suspend an account in the following situations:

• Violation of any clause of these Terms and Conditions;
• Suspected fraudulent or irregular activity;
• Request by competent authorities;
• Extended inactivity (more than 12 months with no account activity);
• Identification that the account holder is under 18 years of age.

In the event of account closure due to a terms violation, the alano3 is not obligated to return bonus balances. Real-money deposit balances will be assessed on a case-by-case basis depending on the severity of the violation identified.

The alano3 believes that betting should be a form of entertainment, not a source of income or a way to solve financial problems. We provide a set of responsible gambling tools that any player can activate directly from their account dashboard:

• Deposit limit: set maximum daily, weekly, or monthly deposit limits;
• Session limit: set a maximum play time per session; once the time is up, the session ends automatically;
• Voluntary break: temporary account block for 24 hours, 7 days, or 30 days;
• Permanent self-exclusion: permanent and irrevocable account closure.

Permanent self-exclusion is irreversible — once requested, the account cannot be reopened. The alano3 takes this tool seriously and does not accept requests to reopen accounts under self-exclusion.

If you or someone close to you is struggling with gambling, we encourage you to seek specialized help. Our Responsible Gambling contains information about support organizations available in Brazil.

The alano3 processes all users' personal data in compliance with the General Data Protection Law (Lei nº 13.709/2018 — LGPD). Your registration data, betting history, financial information, and device data are used exclusively to operate your account, meet legal obligations, and improve your experience on the platform.

As a user of the alano3, you have the following rights regarding your personal data:

• Access: request what personal data we hold about you;
• Correction: request the correction of inaccurate or outdated data;
• Portability: receive your data in a structured format;
• Erasure: request the deletion of data that is no longer necessary or processed without a legal basis;
• Objection: to object to the processing of your data in certain circumstances.

To exercise any of these rights, contact us at contato@alano3.best or via live chat. We respond to requests within the legal deadline of 15 business days. See our Privacy Policy policy for full details on data collection, use, and protection.

The alano3 is not liable for financial losses resulting from users' betting decisions. Betting carries inherent risk and outcomes are never guaranteed. Players are solely responsible for the decisions they make on the platform.

The alano3 shall not be liable for:

• Losses resulting from connectivity issues on the user's end;
• Temporary platform unavailability due to maintenance or force majeure events;
• Betting errors made at the user's own discretion;
• Unauthorized access to the user's account resulting from the account holder's own negligence in safeguarding their credentials.

In the event of a proven technical failure on the part of the alano3 that causes harm to the user, the platform will take the appropriate corrective measures, including refunding affected bets where applicable. Issues must be reported to support within 48 hours of the incident.

The alano3 may update these Terms and Conditions at any time. The most current version will always be available on this page, with the last updated date shown at the top of the document.

For changes that materially affect your rights or obligations, the alano3 will send a notification to the registered email address at least 7 days in advance. Continued use of the platform after that period constitutes acceptance of the new terms.

If you disagree with any change, you may close your account before the new terms take effect. Any available real-money balance will be returned following the standard verification and withdrawal process.

For any questions about these Terms and Conditions, your account, deposits, withdrawals, promotions, or any other matter related to alano3, please contact our support team:

• Live chat: available 24 hours a day, 7 days a week, directly on the platform;
• Email: contato@alano3.best — we respond within 24 business hours;
• Support language: Brazilian Portuguese only.

For matters related to personal data and rights under the LGPD, the preferred channel is contato@alano3.best with the subject line "LGPD Request". For self-exclusion, use the account dashboard or contact us via live chat to start the process immediately.

The alano3 is committed to handling complaints and requests promptly and transparently. Our support team is trained to resolve issues without unnecessary red tape.